How our Appointments work

Your initial session will always be a consultation appointment where the majority of the time spent will be an assessment of your injury and health status. Here we will attempt to narrow down your issue(s) to reach a differential diagnosis, and provide as much information and advice as we can at the time to help you care for your injury and understand what to avoid.

If there is time remaining we may provide manual therapy treatments that we believe will provide some benefit at that time, as well as showing you some range of motion exercises to help reduce symptoms and regain functionality.

All clients may receive a personalised rehabilitation programme in both PDF and Mobile App form, we aim to complete and send this to you within a week of your appointment.

If a Follow up session is needed your therapist will continue to attempt to reach a definitive diagnosis (though this often not possible without diagnostic imaging), while also developing your personal rehabilitation and treatment plan. More info on some of the treatments we offer can be found on our About page.

With suspected neurological issues, most people will require a number of follow-up appointments though we will only recommend further sessions when we feel there is an effective reason to do so.

If we believe your circumstances would be better served elsewhere or are presenting concerning signs we will always endeavour to point you in the right direction where we can. 

You are in complete control of how many sessions you book in to, we will only offer our recommendation and do not currently offer block bookings. After even 1 session we may feel you are now capable of recovering on your own.

Every injury is different but once we've gotten a good idea on your condition from our first consultation we can give you an idea on the possible timescale for your return to health, and then generally how may sessions would be of benefit to you in that time, but we may prefer to simply track your progress session by session.

We do our best to keep expenses down so that the price does not impede you from getting fully fit. For example, if we believe your injury is self-limiting and will take 6 weeks to heal but everything is healing as it should and your rehab plan is working then we will inform you that further sessions may not be required.

Other times your injury may require a more intensive approach, where diagnosis is difficult and your treatment plans require frequent adaptation, 

Everyone is different and we'll give as much information specific to you as possible, our goal is always to return you to health safely in the minimum number of appointments.

So much! The overall effectiveness of hands-on treatments compared to rehabilitation and lifestyle changes is often confused.

While manual therapy is a fundamental part of our skillset, scientific research points to exercise-based rehabilitation and teaching of Strength & Conditioning principles as being crucial to the treatment and prevention of MSK issues. This has led many allied-health professionals, and the National Health Service, to reduce their emphasis on hands-on treatment as patient education takes the forefront.

At SportSciMed, we follow evidence-based practice - our team are skilled & experienced in Manual Therapy, though we understand some patients may wish to not receive any and there is much we can still do without this single modality.

If you have no issues other than minor muscle tightness and are looking for a hands-on session then book in using the Sports Massage appointment option.

 Know what you're looking for? Head to our appointments calendar to check our availability. 

If you still have questions you can check our FAQ below or contact us online for a personal response as soon as possible.

Check our About & Appointments sections, if you still have questions just enquire at support@sportscimed.co.uk !

Unfortunately we only offer our services and products in English.

Online appointments and store items can be paid via card through our easy to use integrated checkout.

For follow-up appointments we accept all major card providers and Apple Pay via contactless payments in person where payment can be made in advance.

We may accept cash on arrival for some face-to-face appointments.

We do not currently accept private medical insurance (PMI) referrals.

No, but by making an account you won't need to enter your payment details each time you book an appointment or purchase a programme. 

Please be aware you must have an account to reschedule your appointment online. If you need to cancel or reschedule your appointment and have not made an account you need to get in touch with us as soon as possible. 

We operate a 24-hour grace period to get in contact to cancel/reschedule your appointment, as per industry standards. We are a small business and this is to protect our physiotherapist's time & income as they travel to the clinic and prepare for appointments. See our terms & conditions for further information. Please contact us via email or phone call and await your confirmation of cancellation email.

We will always keep your dignity and comfort as top priority though it will help for you to be in a state of partial undress when necessary. What to wear depends on your injury, but shorts and a vest/shirtless for men and a sports bra for women is typical. Towels are typically available.

Yes, you can request which therapist you would like to see during booking. However, this will be subject to availability and may be switched at short notice.

SportSciMed may intermittently have student therapists, supervised by a member of our qualified team, who you would be asked before starting if you are comfortable to work with or be observed by for teaching purposes.

It will vary depending on complexity and our availability, but we aim to send you your programme within 7 days.

All our products should be made available for immediate download after purchase.

We have experience working with all age groups, however, if you are under 18 we will require both you and your parent/guardian's consent. Your legal guardian is welcome to observe sessions should either of you choose.

Online store programmes are not suitable for children.